Zorgverzekeraar Zorg en Zekerheid

Healthcare advice


If you require care, it can sometimes be challenging to find and organise everything. Our team Zorgadvies en Bemiddeling is pleased to help with arranging care.

Waiting list mediation

The 'treeknorm' is the maximum waiting time for each type of care, as established by care providers and health insurers. Is the waiting time quoted longer than the established treeknorm? Our team Zorgadvies en Bemiddeling will check if you can get an earlier appointment with other contracted care providers in the Netherlands. These include:

It's good to know that our consultants:

  • cannot shorten the existing waiting lists at your current care provider;
  • cannot make any arrangements on your behalf in the event of an emergency or crisis;
  • are not always always able to refer you to your preferred provider or within the Treeknorm due to various circumstances, such as the complexity of care.

Availability of care

Our consultants can help you in searching for:

Care advice

Thanks to their background in care, our consultants are able to help you if you have any further questions after reading the information on the reimbursement page regarding:

Engage our team Zorgadvies en Bemiddeling

Use this form to determine if we can help you. If we can, you can proceed to submit your application immediately.

Request help

The form sometimes includes personal questions. That is why this form is sent securely, allowing us to protect your privacy. We will contact you within a maximum of five working days.