Cookie Statement
On our website and in our app, we use our own cookies, third-party cookies and similar technology. Cookies are small information files that websites or apps place on your computer, smartphone or tablet. They are used to store information about website visits or app usage, such as login details, preferences, or which items are added to a shopping cart. This is done via the web browser or app on the device.
We and third parties use cookies to:
- enable website functionalities (functional cookies);
- analyse the use of the website and the app and, based on those insights, improve the website (analytical cookies);
- display targeted advertisements (marketing cookies).
Different types of cookies
Below is an overview of the various types of cookies and their functionality.
Functional cookies
Functional cookies are essential for the proper functioning of our website and app. We use functional cookies, for example, to remember your preferences regarding cookies. These cookies do not store any personally identifiable information or affect your privacy. We do not request permission for these cookies.
| Name | Aim | Duration |
|---|---|---|
| user.consent | To store whether the cookie banner has been interacted with via one of the buttons (agree/disagree). The default value is ‘false’ and becomes ‘true’ after cookies are accepted or rejected. | 400 days |
| consent.version | This cookie stores the version number of the cookie banner. | 400 days |
| consent.analytics | This cookie records whether consent has been given. | 400 days |
| consent.functional | This cookie records that functional cookies are (always) loaded. | 400 days |
| consent.personalization | This cookie records whether consent has been given. | 400 days |
| showNewPWAOnboarding | To record whether the onboarding has been fully completed or has been skipped at any point. Based on this, the onboarding will not be shown again at a subsequent session. | 400 days |
| showTermsAndConditions | To record whether the app’s terms and conditions have been accepted. Based on this, the terms and conditions will not be shown again at a subsequent session. | 400 days |
| AWSALB | To spread traffic across multiple servers to avoid slow response times or an unavailable website. | 400 days |
| AWSALBCORS | To spread traffic across multiple servers to avoid slow response times or an unavailable website. | 400 days |
| JSESSIONID | This cookie is used to verify if a user is allowed to visit a page. | Session |
| X-CSRF-Token | This cookie is used to verify whether the authenticated user sends the requests to the application. | Session |
| regiocheck.postcode | This cookie stores the entered postcode (without house number) while performing the postcode check (to see if the user is eligible for the AV-Gemak Regio). This cookie pre-fills the postcode during the application process. | 35 days |
| regiocheck.in-regio | This cookie is used to store the outcome (true/false) of the postcode check. | 35 days |
| jaar | This records the current year or the previous year after it has been selected from a dropdown menu in the Reimbursement Finder. Based on this, the reimbursements for the relevant year are displayed. | Session |
| kind_status | This cookie records the number of children involved in the policy application. | 30 days |
| leeftijd_groep | This cookie records the age group of the policyholder. | 30 days |
| partner_status | This cookie records whether a policyholder wishes to include a partner in the insurance. | 30 days |
| regio_cookie | This cookie records the 4 digits of the postcode. | 30 days |
| collectiviteit | Cookie that records the group number. | 30 days |
Analytical cookies
We use analytical cookies to improve our website, app and services. We do this by tracking how you use our website and app, for how long, through which pages you use our website and app and with which type of device and browser. We use these statistics to test different versions of our pages or to make adjustments to improve our services. We do not use these cookies for other purposes. These cookies have a limited impact on your privacy. For analytical cookies, we request consent when you first visit our website or app.
| Name | Aim | Duration |
|---|---|---|
| _ga | This cookie is used to distinguish visitors to our website and app. | 400 days |
| _gcl_au | This cookie is used to measure the effectiveness of advertising campaigns. | 90 days |
| _ga_[variable] | This cookie is used to identify and track an individual session with your device. | 400 days |
Marketing cookies
To promote ourselves and our products and services, we use third-party advertising and remarketing cookies. These cookies allow us to show you the most appropriate advertising. We share this data with Google and Microsoft. For marketing cookies, we request consent when you first visit our website or app.
| Name | Aim | Duration |
|---|---|---|
| _gcl_au | This cookie is used to measure the effectiveness of advertising campaigns. | 90 days |
Data exchange with third parties
We use cookies to share data with various parties:
We use Google Analytics to analyse and improve the website (analytical cookies). In addition, we use Google Ads to display targeted advertisements (marketing cookies). Read more about how Google handles this data in Google’s privacy policy.
Microsoft
We use Bing Ads to display targeted advertisements (marketing cookies). Read more about how Microsoft handles this data in Microsoft’s privacy policy.